Damaged items: If your items arrive damaged, your insurance covers it. Lost packages: If your package never reaches you, rest assured, you're covered. Stolen packages: Should your package be stolen, as long as there's extensive evidence to support the claim, this insurance has got you covered.
Items that have been damaged after they've been in use or minor damage, such as small crumbles and chips, individual points in clusters, or other alterations that are unavoidable despite adequate packaging of the items, is excluded.